"He always does a great job. He's awesome."
"He came to my home in the evening and provided product details and an estimate. He arrived on time and completed the work on time, and left the work space immaculate. Ken is exactly the type of person you want to hire for big projects. He is friendly, professional and trustworthy."
"Overall the job went very well. Not only was Ken the lowest bidder he projected an air of professionalism and offered his opinion when he thought, oe knew, I might not be making the correct decision and then explained why. To me, knowing why he thought there was a better option really put him ahead of the other bidders becase he treated me as an intelligent adult who just needed a little education is his field of expertise. When a contractor can't or won't answer my questions I really hesitate to have them do the work. In addition to regular windows there were 3 clerestory windows replaced. Those windows followed the roof line of my cathedral ceiling and had to be measured very precisely. Ken measured them two different times to be certain of the measurements and angles involved. They fit beautifully. The trim-out work was also done with precision and looks great."
"It was a fantastic experience and I'd absolutely use Ken again(I am, actually). The windows are very nice(good quality for the price)and have made such a wonderful difference in my house. Ken and his brother completed the job, and were incredibly professional and careful throughout the entire project. I received several estimates and advice from many people before selecting Ken, and I'm very glad I did. His bid was competitive(only one was cheaper)and the quality of his work/product is great."
"The entire experience was fantastic, we originally planned to review four proposals but decided to go with Ken after just two quotes from contractors. He arrived on time for the initial appointment, presented a sample of the window, and we discussed the work to be performed. After he left, my wife and I hoped his quote would be the best just for the fact he seemed very knowledgeable and personable (we liked the windows too). We established an installation date and time, he was there on time and the work was finished in the time frame we discussed. The old windows were removed and new ones installed in one day! The remaining two days entailed the finish work on the exterior of the house. We barley knew they were here and the results were better than expected, as was the price! The final product looks and works great, and all construction debris was removed. I would HIGHLY recommend Ken Jones to anyone considering this type of home improvement."
"He is very nice and helpful. The bid was a little high but he offered up suggestions on alternatives. I would highly recommend them."
"I think that it was a great experience. Ken and his brother are the ones that did the installation. They did a great job and were very conscientious with the work that they were doing. The product that he chose for the home was a great quality window and they were very reasonably priced."
"Mr. Jones arrived promptly to inspect the job. He provided a written estimate within a few days and the work was completed within the time frame he had provided for the windows to come in. I wish all contractors were as competent and as easy to work with as Mr. Jones."
"I called Ken for an estimate and received one in the mail. I returned the signed estimate/contract and Ken arrived the day after to trim the windows. He was very professional and courteous. We are very pleased with his work."
"As soon as I called him, he came out. He even made an extra trip before he did the work to show us what the window looked like. After doing the work, he thought the molding was too thin, so he went to a local home improvement store to find the right size. He was a great craftsman. The window is beautiful."
"We were extremely pleased with the work of Ken Jones and his brother Roger. Shortly after my call, Ken called to set up an appointment and was very prompt for the meeting. He showed us a sample of the vinyl replacement window and explained the features in detail. He examined and measured our windows and noted the rotting areas of the window sills on two windows. We enjoyed talking with him and he provided his written estimate for the windows and to install two storm doors the next day. We were impressed with Ken and thought his estimate was fair and reasonable so we accepted the bid and called to notify him that day. He had agreed to pick up the storm doors we purchased and when we called to advise of our purchase; he met us at the store to put the doors in his vehicle. We were amazed, it has been a long time since we have had such fine service as Ken provided. His office scheduled the installation and Ken and his brother arrived to initiate the work. I was impressed with the quality and workmanship of Ken and his brother Roger. They worked very efficiently and cleaned up the areas as well. Ken showed me how he repaired the rotted wood areas before moving on to replacing the windows. The job took two days including installing the new storm doors and repairing an entry door that did not close properly. Before he left, Ken adjusted another storm door threshhold that was not even a part of his job. We were most impressed by the quality and workmanship of Ken Jones Windows & Exteriors. We will use Ken again when it is time to replace our other windows and would highly recommend Ken's company to friends and neighbors."
"Ken spent a long time with us answering our questions and taking measurements when he came to give an estimate. We did not feel rushed as he has a very patient and easy going manner. He and his brother came to do the work - it took a couple days. We were very impressed with the quality of their work, attention to detail, and the amount of mess they DIDN'T make! The first day, after Ken went home, Ken heard that there was a small chance of rain, so he called back to ask if he could come back to cover an exposed sill in case it did in fact rain. It didn't rain, but it does indicate Ken's level of commitment to the quality of his work. When Ken was working on an upstairs window, he noticed that a drain pipe which he needed to remove to get to the outside trim was clogged and that a piece from the gutter was missing, so he unclogged the pipe and fixed the gutter problem for us. Have nothing but praise for Ken Jones."
"From the beginning Ken was wonderful to work with. We scheduled him to come over and give us a bid, he got us in that week and arrived on time. His bid was competitive and he was so friendly we decided to use him. We scheduled the work date and he arrived on time and completed the job within one day. The windows look amazing. He cleaned up nicely and removed all of the old windows from our property. We could not ask for anything more when working with a contractor. He was professional, friendly, and did high quality work. I would suggest him to anyone."
"The guy was very nice and personable. He arrived on time to my home. He was very professional and did a good job! Out of 3 other estimates, their's was two thirds the cost. They were very reasonable and I would use them again!"
"Ken and his brother arrived as scheduled, and installed 1/2 of the windows, as they had stipulated. I was not even aware of their presence. They cleaned everything as they worked, and were as non intrusive as possible. Ken even rinsed off my outside A/C compressor because he said it needed it. The windows were wonderful, and I could immediately feel a difference in the house. When I put my hand against the pane, they were cool, in spite of the blazing summer sun. I could have kicked myself for not doing this long ago. The remainder of the windows were completed in the next couple of days and the trim is being completed as I write. Ken is an amazingly conscientious workman and I would recommend him unequivocally to anyone seeking window replacement. His prices appear to be lower than others and he has no need to sell himself. His product and his straightforward manner will make you instinctively trust him. He is now beginning on my neighbor's home."
"We were VERY pleased with the work by this small two-man company! Mr. Jones and his brother did an amazing job! During the bid process, he brought with him a full-size window as a sample. His demo about the Low-E windows was very informative as well. The bid he gave us was significantly lower than the other bids received (including one from a large local company). He also split the bid apart so we could decide which windows we could afford now. We'll be using him again for our upstairs windows within the year. We were MOST impressed with the clean-up. This was a two-day job, but you would never have known major work was done in our home after either work day. They did a great job picking up any mess, avoiding trampling on our flowers, and re-arranging furniture back into place. They even re-installed our window flower boxes! We will definitely use this company again and will tell all our friends about them!"
"Excellent. Mr. Jones was on-time for his bid appointment, patiently answered my questions, brought in a full-size window from his truck to show me and dropped off his easy-to-understand bid within two days. I received three other bids and he was the only one who assured me that he could make the interior frame look as good after the install as it did before. The quality of the work is as near to perfection as I've seen. Plus he was agreeable to doing some windows now and some further down the road. There was no mess left behind and he called me after the install to make sure I was happy. Very very fine work. Not the cheapest bid, but the quality of window and of workmanship made it worth the slightly higher cost."
"We liked Ken. He was not a high pressure salesman in any sense of the word. He was very relaxed and very polite and very likable. The windows were made and ready to be installed within a couple of weeks just like he said they would be. When he started the job he stuck right with it and finished it promptly without disappearing for extended period of time. The work requires a lot of patient application of aluminum trim and a lot a caulking. He did it all very carefully. It looks good. The windows are made by Simonton. They work fine. They operate like silk. They are double pained they fold in for easy cleaning and will even lift out. The windows are vinyl and I gather will last for ever without rotting out or going bad. The one issue that you have to appreciate with Vinyl windows is that you cannot paint them. You can order them in different colors but whatever color that is is the same inside and out."
"I was very pleased with the work and the quality of the windows. Ken was very helpful and accommodating to my needs. The job was done in a timely manner and great care was taken to make sure everything was done right. Ken and his brother also did a great job of cleaning up once the job was completed. I would definitely recommend Ken's services."
"Mr. Jones was very nice and professional. He held to the original estimate given, which I felt was very reasonable. He showed up on time, completed the job in less than a day and cleaned up very well after doing the work. What I liked most about him was his friendly demeanor, he also did a great job on my windows! I would not hesitate to hire Ken Jones again, and would recommend him to others."
"We're delighted with the job that Ken Jones did. His price was approximately half of the other estimate we got, and he proposed a money-saving, ingenious solution for a problem window in the set. He and his partner were a pleasure to work with and impressed us with how quickly they were able to finish the job."
"Excellent. They answered the call immediately, gave me a quote the same day, and returned 10 days later to place storm windows. I asked him to look at an old window for me, and he told me in detail how to fix it myself so that I wouldn't have to replace it."
"THE WORK WAS COMPLETED ON TIME AND AT THE AGREED-TO PRICE. MR. JONES DID A FIRST-RATE JOB INSTALLING THE WINDOWS, WAS EXTREMELY COURTEOUS, AND KEPT THE WORK SPACE CLEAN AND FREE OF CLUTTER. I HEARTILY RECOMMEND THIS COMPANY."
"KEN WAS VERY PROFESSIONAL, VERY PLEASANT. HIS WORK WAS EXCELLENT. HE DIDN'T LEAVE A MESS AND TOOK GREAT CARE IN PAINTING THE TRIM AROUND THE WINDOWS AND SEALING THEM. HE'S WAS VERY QUICK TO GET THE JOB DONE. I WOULD DEFINITELY RECOMMEND HIM AGAIN. HE ALSO VOLUNTEERED TO ADD INSULATION INTO OUR WALL WHEN WE REPLACED POCKET WINDOWS WITH DOUBLE-HUNG WINDOWS - AT NO ADDITIONAL COST. AS FAR AS PRICING GOES, HE BEAT OUT ANOTHER COMPANY BY A THOUSAND DOLLARS. SAME KIND OF WINDOWS. NO HIGH PRESSURE SALES PITCH."
"THEY DO VERY GOOD WORK."
"VERY CONSCIENTIOUS, GOT THE JOB DONE RIGHT AWAY, STOPPED AND FIXED A BROKEN SCREEN AT CHANGE"
Selling, installing, and servicing of Simonton windows.